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Yet, how many organisations truly involve their people in making vital decisions about how the business can do better?

So, as a starter for 10, try asking them.

Next time you face a problem or challenge in your business, gather a group of people – as random a group as possible and give them these three tools and let them get on with it.

Ensure that they are

different

,

empowered

and

encouraged

to contribute. From the evidence from Surowiecki’s book, your people are almost definitely going to produce a better result than you alone ever could. Then you have to go with that flow.

Remember they must generate a solution that works, that doesn’t generate new problems and is cost-effective. If you give them their head, it is almost a given that they will do just that.

The challenge for you is not whether they will do well; more that you are willing to let up your own control and give them the opportunity to test their solution.

And that’s a big ask for you – not them.

The book is a worthy read too!

? 2005-6 Martin Haworth is a Business and Management Coach.
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